At Manav Rachna True Spirit Shop, we are committed to providing our customers with the highest quality products. However, we understand that there may be circumstances where you need to request a refund. Please review our refund policy below for a clear understanding of the terms and conditions.

Eligibility for Refund:

The refund can be requested within 3 Working Days from the date of receiving the orders. To be eligible for a refund, the product must be in its original condition with the packaging, labels, accessories all tags.and the receipt provided by the shop.

Refund Process:

Customer Support  Team can be reached at  truespiritshop@mrvpl.in to initiate a refund request True Spirit Shop can be visited at at MRIIRS  Campus,  Sector 43, Delhi Surajkund Road, Faridabad, Haryana.

- Reason for the return have to be provided, including order number, and details of the product you wish to return.

Our customer support team will guide and help you through the exchange or refund process, including providing you with a return authorization.

Refund Options:

• Refund will be initiated and processed, once we receive and inspect the item/s.
• Any one of the following options can be chosen:
• Refund will be done to the account details shared by you via online mode
• Store Credit:: Store credits can be issued that can be used  for future purchases

 Non-Refundable Items:

Items that cannot be refunded are;

• Gadgets that have been opened, used or damaged

• Personalized or custom made items.

• Items that are not in their original condition or are missing tags, packaging or accessories.

Return Shipping:

• You will be responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped or a defective product).

Refund Processing Time:

The duration for processing your refund may vary based on your payment method and bank. Typically, refunds are processed within seven business days after we receive the returned product.

Contact Us:

If you have any questions or need further assistance with the refund process, please contact our customer support team at truespiritshop@mrvpl.in

Manav Rachna True Spirit Shop retains the right to modify or update this refund policy whenever necessary.  And the same shall be updated on the website

Thank you for selecting the Manav Rachna True Spirit Shop as your choice.

Manav Rachna True Spirit Shop

Visit us at: mrtruespiritshop.com

Email: truespiritshop@mrvpl.in

Phone: +91 956 0552 588