At Manav Rachna True Spirit Shop we are committed to ensuring the privacy and security of your information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our e-commerce website ("Website") to browse, make purchases, or engage with us. By using our Website, you agree to abide by the practices outlined in this Privacy Policy.

Information We Collect

We gather various kinds of data to improve your shopping experience and offer our services. The information we collect may consist of:

• Personal Information: This comprises your name, email address, contact number, delivery address, billing address, and payment details when you make a purchase, on our Website.

• Account Information: When you sign up for an account, on our Website we retain your account login information, details of orders, and your personal preferences.

• Communication Data: We have the ability to gather data regarding your interactions with us such as emails, live chat conversations, and inquiries made to our customer support.

• Usage Information: We collect information regarding your usage of our website, which includes details such as your IP address, the type of browser you use, device information, and your browsing behavior. Additionally, we may gather data about the products you browse and buy.

How We Use Your Information:

We collect the information, for the following reasons:

• Order Processing: In order to handle and complete your orders, which includes confirming the order, shipping it, and handling any returns.
• Customer Support: To address your questions and fulfill your requests. Offer help whenever necessary.

• Marketing: We would like to keep you informed about our offers, newsletters, updates regarding our products, services and any other institution related outreach and marketing. If you prefer not to receive these communications you can easily opt out at any time.

• Improvement: To assess the patterns of website usage and collect information. Enhance the performance, layout, and content of our website.

• Security: To ensure the safety of our website and the protection of your information from activities, unauthorized access, and other potential security risks.

Information Sharing

We do not give away, exchange, or lease your information to parties for the purpose of marketing. Nevertheless, we might share your information with

• Service Providers: We might need to disclose your information to service partners who support us in running our website, handling payments, and ensuring the delivery of products to you.
• Legal Requirements: We may share your information if required by law, court orders, or other legal obligations to safeguard our rights, privacy, safety, or property.

Data Retention

We will keep your information for as long as it is needed to accomplish the purposes mentioned in this Privacy Policy unless there is a legal requirement for a longer retention period.

Your Rights

You have the option to access, rectify, or delete your information and also to express your objection to its processing. If you wish to exercise these rights or if you have any questions related to privacy please reach out to us using the contact details provided below.

Security

We have put in place security measures to safeguard your information and prevent any access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We might occasionally revise this Privacy Policy to account for changes, in our practices, for operational or regulatory purposes. If there are any modifications, we will inform you by publishing an updated version, on our Website.

Contact Us

If you have any inquiries, worries, or demands regarding this Privacy Policy please reach out to us through the following contact details;

Manav Rachna True Spirit Shop

Location:  Manav Rachna Vidyantriksha Private Limited, Unit No.:- 1007, 10th Floor, KLJ Towers, Netaji Subhash Place, Pitampura, New Delhi- 110034

Contact Information: truespiritshop@mrvpl.in

Phone: +91 956 0552 588

If you use our Website or Services, kindly confirm that you have read and understood the Privacy Policy.